General Palmer Hotel, Durango ➤ Reviews, Rooms & Prices 2024

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About the Hotel

567 Main Avenue, Durango, Colorado, United States, 00

The General Palmer Hotel, built in 1898, is recognized as the only Historical Four Diamond Hotel in Southwest Colorado. Situated in the heart of Durango's National Historic District, this hotel combines Victorian charm with modern amenities. Guests can enjoy views of the surrounding mountains and the Durango & Silverton Railroad. With its historic significance and elegant decor, the hotel has become a memorable destination for travelers.

Location

This hotel is centrally located near numerous shops, galleries, and restaurants within downtown Durango. The Durango & Silverton Narrow Gauge Railroad is adjacent to the hotel, providing guests a scenic travel option. Outdoor activity enthusiasts can access various recreational options, including hiking, golfing, and skiing, within a short distance from the hotel. Durango-La Plata County Airport is located about 25 kilometers away, offering additional travel convenience.

Rooms

Each room at the General Palmer Hotel is uniquely decorated in Victorian era furnishings. Options range from cozy Queen and King Interior rooms to spacious suites like the Presidential King Suite, which features stunning mountain views and a jacuzzi tub. Guests can expect premium bedding, flat-screen TVs, and modern comforts such as air conditioning and free WiFi. The Palace Wing also offers luxury suites accessible only by stairs, maintaining the hotel’s historic charm.

Eat & Drink

A complimentary continental breakfast is offered each morning, featuring gluten-free options upon request. Guests can enjoy their meals in the lobby area, which provides a convenient start to their day of exploration in Durango. The hotel encourages guests to relax and enjoy the coffee stations featuring locally roasted organic coffee throughout their stay. Dining options in the surrounding area are just a short walk away.

Leisure & Business

The General Palmer Hotel features leisure amenities, including second and third-floor patio decks with views of the train station, ideal for relaxation. Business services are available, including a center for guests needing computer access. On-site parking adds convenience, allowing easy exploration of the local area. The attentive staff assist with event planning, making the hotel a suitable venue for weddings and other special occasions.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room

Max:

2 persons

16 m²

Bed options:

1 King-size bed

City view

Shower

Heating

room details

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Queen Room Two Queen Beds

Max:

2 persons

14 m²

Bed options:

2 King Size Beds

City view

Shower

Heating

room details

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Two-Bedroom Suite

Max:

2 persons

23 m²

Bed options:

1 King-size bed

City view

Shower

Heating

room details

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Getting around

A list of all available modes of transport

City Centre

Durango600 m

Airports

Durango-La Plata County (DRO) 23.9 km

Cortez Municipal (CEZ) 81.6 km

Train

Durango and Silverton Narrow Gauge Railroad and Museum200 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Charming Rooms!

The room was beautifully decorated with antique furniture, offering a cozy and memorable atmosphere.view full review

Delicious Breakfast!

I loved the breakfast options, especially the fresh waffles and the hearty frittata, which set the perfect tone for the day.view full review

Historic Elevator Charm

The vintage elevator added to the character of the hotel, which gave a unique experience despite its small size.view full review

Plentiful Parking

Having ample off-street parking was a huge plus, making it easy to come and go without any stress.view full review

General

Non-smoking rooms
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Security
Luggage storage
Vending machines
Smoke detectors
Fire extinguishers
Key access

Services

Housekeeping
Dry cleaning
Tours/Ticket assistance

Business

Business centre
Meeting/ Banquet facilities

Children

Board games

Spa & Leisure

Sun terrace

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

567 Main Avenue, Durango, Colorado, United States, 00

Map view

567 Main Avenue, Durango, Colorado, United States, 00

City landmarks

15 Burnett Ct

San Juan National Forest

2.6 km

Museum

Durango Fish Hatchery and Wildlife Museum

1.4 km

Museum

The Powerhouse

1.6 km

1120 Main Ave Suite 2

Durango Craft Spirits

650 m

Durango

Schneider Park

880 m

21790 Us 160

Durango Off Leash Area

3.3 km

605 E 7th Ave

Great Old Broads-Wilderness

740 m

Durango

Whitewater Park

780 m

Buckley Park

830 m

Schneider Park

Animas River

2.1 km

133 Town Plaza

Discovery Museum At-Powerhouse

1.0 km

Church

Saint Columba Catholic Church

2.1 km

Park

Santa Rita Park

1.7 km

1000 Rim Dr

Fort Lewis Center of Southwest Studies

1.3 km

Park

Rotary Park

1.4 km

Museum

Durango Wildlife Museum

1.4 km

151 E 16th St

Wildlife Division

1.6 km

Garden

Durango Botanic Gardens

2.1 km

Nearby

Museum

Durango and Silverton Narrow Gauge Railroad and Museum

200 m

850 1/2 Main Ave Suite 2

Historic Downtown Durango

350 m

Gallery

Toh-Atin Gallery

380 m

Gallery

Karyn Gabaldon Fine Arts

180 m

Gallery

Scenic Aperture Gallery

200 m

Gallery

Earthen Vessel Gallery

440 m

Gallery

Studio &

580 m

Lake Nighthorse

530 m

Gallery

Durango Arts Center

410 m

Castle Rock

530 m

708 Main Ave

Scenic Aperture

200 m

736 Main Ave #100

Conundrum Escape Rooms

290 m

Restaurants

Jean Pierre Bakery and Restaurant

70 m

601 Main Ave

Lone Spur Cafe

80 m

619 Main Avenue

Rocky Mountain Chocolate Factory

80 m

561 Main Ave

Balcony Bar and Grill

70 m

600 Main Ave Suite 201

Diamond Belle Saloon

180 m

699 Main Avenue

Mi Ranchito

50 m

117 W College Dr

The Office Spiritorium

190 m

699 Main Ave Strater Hotel

Cuckoo's Chicken House and Waterin' Hole

130 m

128 E College Dr

East by Southwest

180 m

160 East College Drive

Reviews and Ratings

Feedback from previous guests about their experience.

68%

liked the hotel and would stay again

Quiet ambiance

Helpful staff

Inattentive dining service

Sparse facilities

6.8/10

Nice

Rooms

7.6

Location

8.2

Service

6.8

Dining

5.2

4.5/5 based on 546 reviews

#10 of 33 hotels in Durango based on Tripadvisor

Anna

United States, May 2024

6.6/10

My stay at the hotel was a mix of comfort and challenges. The rooms were cozy and well-appointed, but not having a window was a downside. Despite this, Josh made efforts to accommodate us. However, the lack of surfaces and hooks for organizing belongings due to the wallpaper was inconvenient. The service was a bit frustrating due to a snowstorm delay and unhelpful interactions, but some staff members were friendly. The location was convenient for exploring the historic downtown and train station, although the distance from the Denver airport was a drawback. The dining options were limited and not to my taste, mainly sugary items. Despite these drawbacks, the hotel had its charms.

Rooms

8.0

The rooms were comfortable and very well appointed, although lacking a window. Josh tried his best to find us another room.

Service

6.0

The service was a mix of frustration due to delays and unhelpful interactions, but some staff members were friendly.

Location

7.0

The hotel's location was convenient, next to the historic narrow gorge railway station, allowing easy exploration on foot, but the distance from Denver airport was quite far.

Dining

5.0

The dining options were limited and too sugary for my liking, mainly sweet packaged items.

Facilities

7.0

The facilities were satisfactory, though not outstanding.

Kimberly

United States, January 2024

6.6/10

I had a mixed experience at the hotel. The rooms were comfortable and quiet, but the light from the transom disturbed my sleep. The breakfast included was not up to the standard of what we had booked.

Rooms

7.0

The room I stayed in was comfortable and quiet, but the light coming in from the transom window made it hard for me to sleep well.

Service

6.0

The staff at the hotel were helpful and friendly, which I appreciated. However, some of them seemed not very knowledgeable, and the service could have been improved with more attention to detail.

Location

8.0

The location of the hotel was outstanding, especially for visiting the Durango-Silverton railroad and exploring downtown easily with adequate parking available. However, I found it a bit far from the activities in the historic downtown area.

Dining

5.0

The dining experience was meagre, and it seemed like the staff were not attentive to refilling the food options. However, I did enjoy the home-made bread offered.

Facilities

7.0

The hotel's facilities were sparse, and I found the service slow to replenish. However, the rooms were beautifully appointed with proper china, and I appreciated the quiet atmosphere in the various parlors.

Quiet ambiance

Inattentive dining service

Kenneth

United Kingdom, October 2023

7.2/10

The hotel is conveniently located next to the train station, making it a great spot for exploring the area. The rooms were clean, but the lack of windows in some may be a downside. The staff was friendly, except for one receptionist. The dining experience was average, and the facilities met expectations.

Rooms

8.0

The rooms were clean and labeled as 'standard'.

Service

7.0

The staff was friendly and helpful, but one receptionist was unwelcoming.

Location

8.0

The hotel's proximity to the train station is convenient for travelers.

Dining

6.0

The dining options were average, with room for improvement.

Facilities

7.0

The hotel facilities were satisfactory.

Eric

United Kingdom, June 2023

7.2/10

The hotel is centrally located in downtown Durango, making it convenient to explore the area on foot. The rooms are comfortable and clean, but may get a bit hot and stuffy at times. Service can be friendly but lacks prompt acknowledgment of guests. Dining options are limited and may not suit all tastes, with mostly sweet items. Value for money is fair overall.

Rooms

8.0

The rooms were comfortable and quiet but tended to be a bit hot and stuffy at times. Organizing belongings could be challenging due to limited surfaces and no hooks.

Service

7.0

The service was helpful and friendly, although there were delays in acknowledging guests promptly. Dry cleaning and housekeeping services were available.

Location

9.0

The hotel is right in downtown Durango, perfect for exploring the area on foot. It is very convenient for guests planning to visit the Durango/Silverton Railway or enjoy the nearby bike rides.

Dining

5.0

The dining options were limited and may not cater to all tastes, mostly sweet items like packaged muffins and flavored yogurts.

Facilities

The hotel offers essential facilities, and the cleanliness is maintained adequately. However, improvements in dining variety could enhance guest experience.

Stephanie

United States, April 2023

7.0/10

I had a pleasant stay at the hotel, enjoying the quiet of the room despite the lack of windows. The staff was mostly friendly, with one exception. The location was perfect for exploring downtown Durango, and the amenities were satisfactory, although the rooms were uncomfortably warm.

Rooms

7.0

The room was well appointed with Victorian furniture, TV, coffee, full bath, and amenities. The lack of windows didn't bother me as I appreciated the quiet atmosphere. However, it was unduly warm throughout my stay even with the heating off and the fan running. Remember to prop the door open as there is no way back in without going to the lobby outside.

Service

8.0

The service was overall great, except for one receptionist who seemed unwelcoming. The rest of the staff were friendly and helpful, offering to assist with the remote control and carrying our bags to the room. The courtesy coffee and hot chocolate chip cookies were a nice touch.

Location

9.0

The hotel's location was perfect, just a short distance from the river path, shopping areas, and the train station, making it convenient to explore Durango. Being close to the Durango-Silverton Narrow Gauge Train station was a definite highlight, allowing for easy access to the scenic train ride into the mountains.

Dining

5.0

The dining experience was simple and somewhat lacking, with sparse offerings that didn't meet the standard of a B&B. Despite being good for a motel, it fell short of expectations. Italian products were available but the overall quality was patchy.

Facilities

6.0

The facilities were basic, with a modest dining setup.