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General Palmer Hotel, Durango

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From185US$ /night
Check-in
17May2025Select date
Check-out
18May2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

567 Main Avenue, Durango, Colorado, United States, 00
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Room
Max:
2 persons
16 m² 
Bed options:
1 King-size bed
City view
Shower
Heating
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Queen Room Two Queen Beds
Max:
2 persons
14 m² 
Bed options:
2 King Size Beds
City view
Shower
Heating
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Two-Bedroom Suite
Max:
2 persons
23 m² 
Bed options:
1 King-size bed
City view
Shower
Heating
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Getting around

A list of all available modes of transport

City Centre
Durango600 m
Airports
Durango-La Plata County (DRO) 23.9 km
Cortez Municipal (CEZ) 81.6 km
Train
Durango and Silverton Narrow Gauge Railroad and Museum200 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Security
  • Luggage storage
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key access

Services

  • Housekeeping
  • Dry cleaning
  • Tours/Ticket assistance

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Board games

Spa & Leisure

  • Sun terrace

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

567 Main Avenue, Durango, Colorado, United States, 00
Map view
567 Main Avenue, Durango, Colorado, United States, 00
Nearby
Museum
Durango and Silverton Narrow Gauge Railroad and Museum
200 m
850 1/2 Main Ave Suite 2
Historic Downtown Durango
350 m
Gallery
Toh-Atin Gallery
380 m
Gallery
Karyn Gabaldon Fine Arts
180 m
Gallery
Scenic Aperture Gallery
200 m
Gallery
Earthen Vessel Gallery
440 m
Gallery
Studio &
580 m
Lake Nighthorse
530 m
Gallery
Durango Arts Center
410 m
Castle Rock
530 m
708 Main Ave
Scenic Aperture
200 m
736 Main Ave #100
Conundrum Escape Rooms
290 m
Restaurants
Jean Pierre Bakery and Restaurant
70 m
601 Main Ave
Rocky Mountain Chocolate Factory
80 m
561 Main Ave
Starbucks
70 m
311 W College Dr
Lone Spur Cafe
80 m
619 Main Avenue
Balcony Bar and Grill
70 m
600 Main Ave Suite 201
Diamond Belle Saloon
180 m
699 Main Avenue
Mi Ranchito
50 m
117 W College Dr
Cuckoo's Chicken House and Waterin' Hole
130 m
128 E College Dr
The Roost
130 m
128 E College Dr
Mamma Silvia's Italian Kitchen
140 m
150 E College Dr

Reviews and Ratings

Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
Quiet ambiance
Helpful staff
Inattentive dining service
Sparse facilities
6.8/10
Nice
Rooms
7.6
Location
8.2
Service
6.8
Dining
5.2
Guest reviews
6.8/10
based on 5 reviews
4.5/5 based on 546 reviews
9.0
9.0/10 based on 920 reviews
#10 of 33 hotels in Durango based on Tripadvisor
Anna
United States, May  2024
6.6/10

My stay at the hotel was a mix of comfort and challenges. The rooms were cozy and well-appointed, but not having a window was a downside. Despite this, Josh made efforts to accommodate us. However, the lack of surfaces and hooks for organizing belongings due to the wallpaper was inconvenient. The service was a bit frustrating due to a snowstorm delay and unhelpful interactions, but some staff members were friendly. The location was convenient for exploring the historic downtown and train station, although the distance from the Denver airport was a drawback. The dining options were limited and not to my taste, mainly sugary items. Despite these drawbacks, the hotel had its charms.

Rooms
8.0
The rooms were comfortable and very well appointed, although lacking a window. Josh tried his best to find us another room.
Service
6.0
The service was a mix of frustration due to delays and unhelpful interactions, but some staff members were friendly.
Location
7.0
The hotel's location was convenient, next to the historic narrow gorge railway station, allowing easy exploration on foot, but the distance from Denver airport was quite far.
Dining
5.0
The dining options were limited and too sugary for my liking, mainly sweet packaged items.
Facilities
7.0
The facilities were satisfactory, though not outstanding.
Kimberly
United States, January  2024
6.6/10

I had a mixed experience at the hotel. The rooms were comfortable and quiet, but the light from the transom disturbed my sleep. The breakfast included was not up to the standard of what we had booked.

Rooms
7.0
The room I stayed in was comfortable and quiet, but the light coming in from the transom window made it hard for me to sleep well.
Service
6.0
The staff at the hotel were helpful and friendly, which I appreciated. However, some of them seemed not very knowledgeable, and the service could have been improved with more attention to detail.
Location
8.0
The location of the hotel was outstanding, especially for visiting the Durango-Silverton railroad and exploring downtown easily with adequate parking available. However, I found it a bit far from the activities in the historic downtown area.
Dining
5.0
The dining experience was meagre, and it seemed like the staff were not attentive to refilling the food options. However, I did enjoy the home-made bread offered.
Facilities
7.0
The hotel's facilities were sparse, and I found the service slow to replenish. However, the rooms were beautifully appointed with proper china, and I appreciated the quiet atmosphere in the various parlors.
Quiet ambiance
Inattentive dining service
Kenneth
United Kingdom, October  2023
7.2/10

The hotel is conveniently located next to the train station, making it a great spot for exploring the area. The rooms were clean, but the lack of windows in some may be a downside. The staff was friendly, except for one receptionist. The dining experience was average, and the facilities met expectations.

Rooms
8.0
The rooms were clean and labeled as 'standard'.
Service
7.0
The staff was friendly and helpful, but one receptionist was unwelcoming.
Location
8.0
The hotel's proximity to the train station is convenient for travelers.
Dining
6.0
The dining options were average, with room for improvement.
Facilities
7.0
The hotel facilities were satisfactory.
Eric
United Kingdom, June  2023
7.2/10

The hotel is centrally located in downtown Durango, making it convenient to explore the area on foot. The rooms are comfortable and clean, but may get a bit hot and stuffy at times. Service can be friendly but lacks prompt acknowledgment of guests. Dining options are limited and may not suit all tastes, with mostly sweet items. Value for money is fair overall.

Rooms
8.0
The rooms were comfortable and quiet but tended to be a bit hot and stuffy at times. Organizing belongings could be challenging due to limited surfaces and no hooks.
Service
7.0
The service was helpful and friendly, although there were delays in acknowledging guests promptly. Dry cleaning and housekeeping services were available.
Location
9.0
The hotel is right in downtown Durango, perfect for exploring the area on foot. It is very convenient for guests planning to visit the Durango/Silverton Railway or enjoy the nearby bike rides.
Dining
5.0
The dining options were limited and may not cater to all tastes, mostly sweet items like packaged muffins and flavored yogurts.
Facilities
The hotel offers essential facilities, and the cleanliness is maintained adequately. However, improvements in dining variety could enhance guest experience.
Stephanie
United States, April  2023
7.0/10

I had a pleasant stay at the hotel, enjoying the quiet of the room despite the lack of windows. The staff was mostly friendly, with one exception. The location was perfect for exploring downtown Durango, and the amenities were satisfactory, although the rooms were uncomfortably warm.

Rooms
7.0
The room was well appointed with Victorian furniture, TV, coffee, full bath, and amenities. The lack of windows didn't bother me as I appreciated the quiet atmosphere. However, it was unduly warm throughout my stay even with the heating off and the fan running. Remember to prop the door open as there is no way back in without going to the lobby outside.
Service
8.0
The service was overall great, except for one receptionist who seemed unwelcoming. The rest of the staff were friendly and helpful, offering to assist with the remote control and carrying our bags to the room. The courtesy coffee and hot chocolate chip cookies were a nice touch.
Location
9.0
The hotel's location was perfect, just a short distance from the river path, shopping areas, and the train station, making it convenient to explore Durango. Being close to the Durango-Silverton Narrow Gauge Train station was a definite highlight, allowing for easy access to the scenic train ride into the mountains.
Dining
5.0
The dining experience was simple and somewhat lacking, with sparse offerings that didn't meet the standard of a B&B. Despite being good for a motel, it fell short of expectations. Italian products were available but the overall quality was patchy.
Facilities
6.0
The facilities were basic, with a modest dining setup.
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17May2025Select date
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Rooms and Guests2 Guests, 1 Room