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General Palmer Hotel Durango, Durango
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Key details
About the Hotel
567 Main Avenue,
Durango,
Colorado,
United States of America,
00,
Colorado
General Palmer Hotel offers a unique blend of historic charm and modern amenities in the heart of downtown Durango. This 4-star hotel features 39 luxury rooms, a complimentary continental breakfast, and free downtown parking.
Rooms & Amenities
All guestrooms at General Palmer Hotel provide premium bedding and air conditioning, with each room meticulously decorated in Victorian furnishings. Select suites offer features like views of Main Street and the Durango & Silverton Railroad, while others include a spacious jacuzzi tub and mini kitchenette.
Dining & Services
Guests can enjoy dining options nearby, including Brew Pub & Kitchen and Lone Spur Cafe, just a short walk away. The hotel also provides access to a business center for work-related needs.
Leisure & Activities
Leisure activities abound, with the year-round Narrow Gauge Railroad adjacent to the hotel, as well as opportunities for rafting, jeeping, golfing, skiing, and hiking. Patio decks on the 2nd and 3rd floors allow guests to watch the trains, adding to the experience.
Location & Transportation
General Palmer Hotel's location in the National Historic District makes it convenient for exploring local attractions like the Durango Arts Center and Lake Nighthorse, while public transport options are nearby, including the Main Avenue Trolley Stop and Durango Transit Center.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Durango and Silverton Narrow Gauge Railroad and Museum700 ft
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Charming Atmosphere
“The room had a good vintage charm, making us feel like we were part of a classic film.” view full review
Cozy Breakfast Spot
“The breakfast offered a nice variety, including waffles and frittatas, perfect for fueling our day.” view full review
Old-world Elevator
“The ancient elevator added a unique touch to our stay, enhancing the character of the historic hotel.” view full review
Lovely Outdoor Space
“The outside seating area was perfect for relaxing and enjoying the fresh mountain air after a day of adventures.” view full review
General
No smoking on site
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Security
Baggage storage
Vending machines
Smoke detectors
Fire extinguishers
Key access
Services
Housekeeping
Dry cleaning
Tours/Ticket assistance
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Board games
Spa & Leisure
Sun terrace
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
567 Main Avenue,
Durango,
Colorado,
United States of America,
00,
Colorado
Map view
567 Main Avenue,
Durango,
Colorado,
United States of America,
00,
Colorado
City landmarks
15 Burnett Ct
San Juan National Forest
1.6
mi
Museums
Durango Fish Hatchery and Wildlife Museum
4700 ft
Museums
The Powerhouse
1.0
mi
1120 Main Ave Suite 2
Durango Craft Spirits
2200 ft
Durango
Schneider Park
2900 ft
21790 Us 160
Durango Off Leash Area
2.0
mi
605 E 7th Ave
Great Old Broads-Wilderness
2500 ft
Durango
Whitewater Park
2600 ft
Buckley Park
2800 ft
Schneider Park
Animas River
1.3
mi
133 Town Plaza
Discovery Museum At-Powerhouse
3300 ft
Church
Saint Columba Catholic Church
1.3
mi
Parks
Santa Rita Park
1.0
mi
1000 Rim Dr
Fort Lewis Center of Southwest Studies
4300 ft
Parks
Rotary Park
4500 ft
Museums
Durango Wildlife Museum
4500 ft
151 E 16th St
Wildlife Division
5200 ft
Garden
Durango Botanic Gardens
1.3
mi
Nearby
Museums
Durango and Silverton Narrow Gauge Railroad and Museum
700 ft
850 1/2 Main Ave Suite 2
Historic Downtown Durango
1200 ft
Gallery
Toh-Atin Gallery
1300 ft
Gallery
Karyn Gabaldon Fine Arts
600 ft
Gallery
Scenic Aperture Gallery
700 ft
Gallery
Earthen Vessel Gallery
1500 ft
Gallery
Studio &
2000 ft
Lake Nighthorse
1800 ft
Gallery
Durango Arts Center
1400 ft
Castle Rock
1800 ft
708 Main Ave
Scenic Aperture
700 ft
736 Main Ave #100
Conundrum Escape Rooms
1000 ft
Restaurants
Jean Pierre Bakery and Restaurant
300 ft
601 Main Ave
Lone Spur Cafe
300 ft
619 Main Avenue
Rocky Mountain Chocolate Factory
300 ft
561 Main Ave
Balcony Bar and Grill
300 ft
600 Main Ave Suite 201
Diamond Belle Saloon
600 ft
699 Main Avenue
Mi Ranchito
200 ft
117 W College Dr
The Office Spiritorium
700 ft
699 Main Ave Strater Hotel
Cuckoo's Chicken House and Waterin' Hole
500 ft
128 E College Dr
East by Southwest
600 ft
160 East College Drive
Reviews and Ratings
Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
Quiet ambiance
Helpful staff
Inattentive dining service
Sparse facilities
6.8/10
Nice
Rooms
7.6
Location
8.2
Service
6.8
Dining
5.2
Guest reviews
6.8/10
based on 5 reviews
4.5/5
based on 546 reviews
9.0
9.0/10 based on 920 reviews
#10 of 33 hotels in Durango based on Tripadvisor
Anna
United States of America,
May
2024
6.6/10
My stay at the hotel was a mix of comfort and challenges. The rooms were cozy and well-appointed, but not having a window was a downside. Despite this, Josh made efforts to accommodate us. However, the lack of surfaces and hooks for organizing belongings due to the wallpaper was inconvenient. The service was a bit frustrating due to a snowstorm delay and unhelpful interactions, but some staff members were friendly. The location was convenient for exploring the historic downtown and train station, although the distance from the Denver airport was a drawback. The dining options were limited and not to my taste, mainly sugary items. Despite these drawbacks, the hotel had its charms.
Rooms
8.0
The rooms were comfortable and very well appointed, although lacking a window. Josh tried his best to find us another room.
Service
6.0
The service was a mix of frustration due to delays and unhelpful interactions, but some staff members were friendly.
Location
7.0
The hotel's location was convenient, next to the historic narrow gorge railway station, allowing easy exploration on foot, but the distance from Denver airport was quite far.
Dining
5.0
The dining options were limited and too sugary for my liking, mainly sweet packaged items.
Facilities
7.0
The facilities were satisfactory, though not outstanding.
Kimberly
United States of America,
January
2024
6.6/10
I had a mixed experience at the hotel. The rooms were comfortable and quiet, but the light from the transom disturbed my sleep. The breakfast included was not up to the standard of what we had booked.
Rooms
7.0
The room I stayed in was comfortable and quiet, but the light coming in from the transom window made it hard for me to sleep well.
Service
6.0
The staff at the hotel were helpful and friendly, which I appreciated. However, some of them seemed not very knowledgeable, and the service could have been improved with more attention to detail.
Location
8.0
The location of the hotel was outstanding, especially for visiting the Durango-Silverton railroad and exploring downtown easily with adequate parking available. However, I found it a bit far from the activities in the historic downtown area.
Dining
5.0
The dining experience was meagre, and it seemed like the staff were not attentive to refilling the food options. However, I did enjoy the home-made bread offered.
Facilities
7.0
The hotel's facilities were sparse, and I found the service slow to replenish. However, the rooms were beautifully appointed with proper china, and I appreciated the quiet atmosphere in the various parlors.
Quiet ambiance
Inattentive dining service
Kenneth
United Kingdom,
October
2023
7.2/10
The hotel is conveniently located next to the train station, making it a great spot for exploring the area. The rooms were clean, but the lack of windows in some may be a downside. The staff was friendly, except for one receptionist. The dining experience was average, and the facilities met expectations.
Rooms
8.0
The rooms were clean and labeled as 'standard'.
Service
7.0
The staff was friendly and helpful, but one receptionist was unwelcoming.
Location
8.0
The hotel's proximity to the train station is convenient for travelers.
Dining
6.0
The dining options were average, with room for improvement.
Facilities
7.0
The hotel facilities were satisfactory.
Eric
United Kingdom,
June
2023
7.2/10
The hotel is centrally located in downtown Durango, making it convenient to explore the area on foot. The rooms are comfortable and clean, but may get a bit hot and stuffy at times. Service can be friendly but lacks prompt acknowledgment of guests. Dining options are limited and may not suit all tastes, with mostly sweet items. Value for money is fair overall.
Rooms
8.0
The rooms were comfortable and quiet but tended to be a bit hot and stuffy at times. Organizing belongings could be challenging due to limited surfaces and no hooks.
Service
7.0
The service was helpful and friendly, although there were delays in acknowledging guests promptly. Dry cleaning and housekeeping services were available.
Location
9.0
The hotel is right in downtown Durango, perfect for exploring the area on foot. It is very convenient for guests planning to visit the Durango/Silverton Railway or enjoy the nearby bike rides.
Dining
5.0
The dining options were limited and may not cater to all tastes, mostly sweet items like packaged muffins and flavored yogurts.
Facilities
The hotel offers essential facilities, and the cleanliness is maintained adequately. However, improvements in dining variety could enhance guest experience.
Stephanie
United States of America,
April
2023
7.0/10
I had a pleasant stay at the hotel, enjoying the quiet of the room despite the lack of windows. The staff was mostly friendly, with one exception. The location was perfect for exploring downtown Durango, and the amenities were satisfactory, although the rooms were uncomfortably warm.
Rooms
7.0
The room was well appointed with Victorian furniture, TV, coffee, full bath, and amenities. The lack of windows didn't bother me as I appreciated the quiet atmosphere. However, it was unduly warm throughout my stay even with the heating off and the fan running. Remember to prop the door open as there is no way back in without going to the lobby outside.
Service
8.0
The service was overall great, except for one receptionist who seemed unwelcoming. The rest of the staff were friendly and helpful, offering to assist with the remote control and carrying our bags to the room. The courtesy coffee and hot chocolate chip cookies were a nice touch.
Location
9.0
The hotel's location was perfect, just a short distance from the river path, shopping areas, and the train station, making it convenient to explore Durango. Being close to the Durango-Silverton Narrow Gauge Train station was a definite highlight, allowing for easy access to the scenic train ride into the mountains.
Dining
5.0
The dining experience was simple and somewhat lacking, with sparse offerings that didn't meet the standard of a B&B. Despite being good for a motel, it fell short of expectations. Italian products were available but the overall quality was patchy.
Facilities
6.0
The facilities were basic, with a modest dining setup.
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