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General Palmer Hotel Durango, Durango

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From185US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

567 Main Avenue, Durango, Colorado, United States of America, 00

The General Palmer Hotel is a historic establishment built in 1898, located in downtown Durango's National Historic District. Known for its Victorian charm, it has been an award-winning hotel since 1976. Guests can enjoy watching the nearby Durango & Silverton Narrow Gauge Railroad from the hotel. This hotel offers a unique blend of old-world atmosphere and modern amenities.

Location

Centrally located, the General Palmer Hotel provides easy access to Durango's art galleries, shops, and theaters. The Durango & Silverton Narrow Gauge Railroad is adjacent, allowing guests to watch the trains from the hotel's patio decks. On-site parking is available, making it convenient for guests who wish to explore the surrounding scenic region. The hotel is only 15.5 miles from Durango-La Plata County for airport transport.

Rooms

Each guestroom features premium bedding, air conditioning, and distinctive Victorian décor, ensuring comfort and style. The Presidential King Suite boasts stunning views of Main Street Durango and the surrounding mountains. The interior rooms provide a cozy, quiet environment, ideal for relaxation after a day of exploring. For families, spacious suites with multiple beds are available to accommodate varying needs.

Eat & Drink

Guests can enjoy a complimentary continental breakfast, featuring gluten-free options upon request, in the hotel lobby. Gourmet coffee stations provided throughout the hotel feature locally roasted organic coffee. The historic setting invites a leisurely start to each day, enhancing the overall guest experience. A variety of restaurants and cafes are also within walking distance for diverse dining options.

Leisure & Business

The hotel offers various amenities, including outdoor patios for relaxation and dry cleaning/laundry services. Business travelers can benefit from free Wi-Fi and a small business center. The attentive staff is available to assist with event planning, making it a suitable option for small gatherings or weddings. Guests can easily access outdoor activities such as hiking, skiing, and rafting in the surrounding area.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Queen Room
Max:
2 persons
14 m² 
Bed options:
1 King Size Bed
City view
Shower
Heating
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Queen Room
Max:
2 persons
16 m² 
Bed options:
1 King Size Bed
City view
Shower
Heating
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Queen Room
Max:
2 persons
14 m² 
Bed options:
2 King Size Beds
City view
Shower
Heating
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Getting around

A list of all available modes of transport

City Center
Durango2000 ft
Airports
Durango-La Plata County (DRO) 14.9 mi
Cortez Municipal (CEZ) 50.7 mi
Train
Durango and Silverton Narrow Gauge Railroad and Museum700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Security
  • Baggage storage
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key access

Services

  • Housekeeping
  • Dry cleaning
  • Tours/Ticket assistance

Business

  • Business center
  • Meeting/ Banquet facilities

Children

  • Board games

Spa & Leisure

  • Sun terrace

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

567 Main Avenue, Durango, Colorado, United States of America, 00
Map view
567 Main Avenue, Durango, Colorado, United States of America, 00
Nearby
Museums
Durango and Silverton Narrow Gauge Railroad and Museum
700 ft
850 1/2 Main Ave Suite 2
Historic Downtown Durango
1200 ft
Gallery
Toh-Atin Gallery
1300 ft
Gallery
Karyn Gabaldon Fine Arts
600 ft
Gallery
Scenic Aperture Gallery
700 ft
Gallery
Earthen Vessel Gallery
1500 ft
Gallery
Studio &
2000 ft
Lake Nighthorse
1800 ft
Gallery
Durango Arts Center
1400 ft
Castle Rock
1800 ft
708 Main Ave
Scenic Aperture
700 ft
736 Main Ave #100
Conundrum Escape Rooms
1000 ft
Restaurants
Jean Pierre Bakery and Restaurant
300 ft
601 Main Ave
Lone Spur Cafe
300 ft
619 Main Avenue
Rocky Mountain Chocolate Factory
300 ft
561 Main Ave
Balcony Bar and Grill
300 ft
600 Main Ave Suite 201
Diamond Belle Saloon
600 ft
699 Main Avenue
Mi Ranchito
200 ft
117 W College Dr
The Office Spiritorium
700 ft
699 Main Ave Strater Hotel
Cuckoo's Chicken House and Waterin' Hole
500 ft
128 E College Dr
East by Southwest
600 ft
160 East College Drive

Reviews and Ratings

Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
Quiet ambiance
Helpful staff
Inattentive dining service
Sparse facilities
6.8/10
Nice
Rooms
7.6
Location
8.2
Service
6.8
Dining
5.2
Guest reviews
6.8/10
based on 5 review
4.5/5 based on 546 review
8.7
8.7/10based on 924 review
#10 of 33 hotels in Durango based on Tripadvisor
Anna
United States of America, May  2024
6.6/10

My stay at the hotel was a mix of comfort and challenges. The rooms were cozy and well-appointed, but not having a window was a downside. Despite this, Josh made efforts to accommodate us. However, the lack of surfaces and hooks for organizing belongings due to the wallpaper was inconvenient. The service was a bit frustrating due to a snowstorm delay and unhelpful interactions, but some staff members were friendly. The location was convenient for exploring the historic downtown and train station, although the distance from the Denver airport was a drawback. The dining options were limited and not to my taste, mainly sugary items. Despite these drawbacks, the hotel had its charms.

Rooms
8.0
The rooms were comfortable and very well appointed, although lacking a window. Josh tried his best to find us another room.
Service
6.0
The service was a mix of frustration due to delays and unhelpful interactions, but some staff members were friendly.
Location
7.0
The hotel's location was convenient, next to the historic narrow gorge railway station, allowing easy exploration on foot, but the distance from Denver airport was quite far.
Dining
5.0
The dining options were limited and too sugary for my liking, mainly sweet packaged items.
Facilities
7.0
The facilities were satisfactory, though not outstanding.
Kimberly
United States of America, January  2024
6.6/10

I had a mixed experience at the hotel. The rooms were comfortable and quiet, but the light from the transom disturbed my sleep. The breakfast included was not up to the standard of what we had booked.

Rooms
7.0
The room I stayed in was comfortable and quiet, but the light coming in from the transom window made it hard for me to sleep well.
Service
6.0
The staff at the hotel were helpful and friendly, which I appreciated. However, some of them seemed not very knowledgeable, and the service could have been improved with more attention to detail.
Location
8.0
The location of the hotel was outstanding, especially for visiting the Durango-Silverton railroad and exploring downtown easily with adequate parking available. However, I found it a bit far from the activities in the historic downtown area.
Dining
5.0
The dining experience was meagre, and it seemed like the staff were not attentive to refilling the food options. However, I did enjoy the home-made bread offered.
Facilities
7.0
The hotel's facilities were sparse, and I found the service slow to replenish. However, the rooms were beautifully appointed with proper china, and I appreciated the quiet atmosphere in the various parlors.
Quiet ambiance
Inattentive dining service
Kenneth
United Kingdom, October  2023
7.2/10

The hotel is conveniently located next to the train station, making it a great spot for exploring the area. The rooms were clean, but the lack of windows in some may be a downside. The staff was friendly, except for one receptionist. The dining experience was average, and the facilities met expectations.

Rooms
8.0
The rooms were clean and labeled as 'standard'.
Service
7.0
The staff was friendly and helpful, but one receptionist was unwelcoming.
Location
8.0
The hotel's proximity to the train station is convenient for travelers.
Dining
6.0
The dining options were average, with room for improvement.
Facilities
7.0
The hotel facilities were satisfactory.
Eric
United Kingdom, June  2023
7.2/10

The hotel is centrally located in downtown Durango, making it convenient to explore the area on foot. The rooms are comfortable and clean, but may get a bit hot and stuffy at times. Service can be friendly but lacks prompt acknowledgment of guests. Dining options are limited and may not suit all tastes, with mostly sweet items. Value for money is fair overall.

Rooms
8.0
The rooms were comfortable and quiet but tended to be a bit hot and stuffy at times. Organizing belongings could be challenging due to limited surfaces and no hooks.
Service
7.0
The service was helpful and friendly, although there were delays in acknowledging guests promptly. Dry cleaning and housekeeping services were available.
Location
9.0
The hotel is right in downtown Durango, perfect for exploring the area on foot. It is very convenient for guests planning to visit the Durango/Silverton Railway or enjoy the nearby bike rides.
Dining
5.0
The dining options were limited and may not cater to all tastes, mostly sweet items like packaged muffins and flavored yogurts.
Facilities
The hotel offers essential facilities, and the cleanliness is maintained adequately. However, improvements in dining variety could enhance guest experience.
Stephanie
United States of America, April  2023
7.0/10

I had a pleasant stay at the hotel, enjoying the quiet of the room despite the lack of windows. The staff was mostly friendly, with one exception. The location was perfect for exploring downtown Durango, and the amenities were satisfactory, although the rooms were uncomfortably warm.

Rooms
7.0
The room was well appointed with Victorian furniture, TV, coffee, full bath, and amenities. The lack of windows didn't bother me as I appreciated the quiet atmosphere. However, it was unduly warm throughout my stay even with the heating off and the fan running. Remember to prop the door open as there is no way back in without going to the lobby outside.
Service
8.0
The service was overall great, except for one receptionist who seemed unwelcoming. The rest of the staff were friendly and helpful, offering to assist with the remote control and carrying our bags to the room. The courtesy coffee and hot chocolate chip cookies were a nice touch.
Location
9.0
The hotel's location was perfect, just a short distance from the river path, shopping areas, and the train station, making it convenient to explore Durango. Being close to the Durango-Silverton Narrow Gauge Train station was a definite highlight, allowing for easy access to the scenic train ride into the mountains.
Dining
5.0
The dining experience was simple and somewhat lacking, with sparse offerings that didn't meet the standard of a B&B. Despite being good for a motel, it fell short of expectations. Italian products were available but the overall quality was patchy.
Facilities
6.0
The facilities were basic, with a modest dining setup.
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Rooms and Guests2 Guest, 1 Room